Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. 

What information do we collect?
We may collect, store and use the following kinds of personal data: 

1. information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);

2. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services

3. information that you provide to us for the purpose of registering with us;

4. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters

5. any other information that you choose to send to us

Cookie Policy

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use both “session” cookies and “persistent” cookies on our websites. We will use the session cookies to: keep track of you whilst you navigate the website; and to monitor user behaviour for statistical and marketing purposes. We will use the persistent cookies to: enable our website to recognise you when you visit;

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website.


Cool Milk is committed to its customers’ security and privacy needs. All information handled by the Cool Milk group is processed in accordance with the Data Protection Act 1998.

Registered data controller: Cool Milk at School Ltd
Registration code: Z6142600

Registered data controller: Cool Milk Limited
Registration code: Z3119957

All personal information is securely stored on our UK servers, and is never passed on to third parties without your permission.

Our credit card transactions are processed by a specialist online payments company. Your credit card information is not stored, accessed, or communicated by Cool Milk.